Responding to negative reviews is sensitive. Here’s what we do.
Facebook no longer allows pages to edit link displays. But we’ve found a trick around it.
I was a freshman trying to make a name for myself.
It’s not a new idea, but it’s incredibly engaging.
You only have less than 8 seconds to capture your audience’s attention. Even if you write a spectacular masterpiece, fans will scroll past if it’s too long.
If you’ve got a smartphone, then you can do Facebook video.
If you’re looking for content inspiration and strategy direction for your mascot’s social media accounts, here are some lessons I learned from the best in the game.
Rethinking the social media strategy for news and information.
A complete list of graduation assets #CSUSocial created for Spring Commencement 2017
Last month, I wrote about analytics being the bloodstream of a social strategy, indicating the vitality of a brand. After posting Kevin’s Walk, our brand burst into life with a pulse as lively as ever, and the post quickly became our most successful piece of content of all time.
Surprising students and professors with puppies might sound like a silly video idea, but it’s actually very strategic. Here’s why.
The numbers are staggering: 5.3M people reached. 1.6M views. 500,000+ engagements. Deconstructing CSU’s most popular Facebook post. Ever.
Social media…as a profession. Ahh, yes. It really is the best job in the world. But what IS a career in social?
It’s the small wins in life.
We fear missing out. We crave suspense. For a Millennial generation that is highly skeptical of institutions, live content is a breath of fresh air, serving up unfiltered content that is stripped of any manipulation or deception. What is seen is what is true. Unscripted.
Why they worked: Tips and examples for creating engaging videos for Facebook.
This Thanksgiving, I was bombarded with questions about my current internship by relatives and friends’ parents. Those questions were then followed by a bit of confusion when I explained that I worked in social media, instead of news writing or public relations — two fields that come to mind when a degree in journalism is […]
Navigating the life of #CSUSocial’s intern, Kathleen Keaveny.