Are brands listening to my tweets? I wasn’t sure. So, I started paying attention. Let’s take a look at what happened when I tweeted 10 times to 10 brands over the past several months.
Tag: customer service
Social Media as a Customer Service Tool
Social and digital media professionals are on the front lines of building authentic and organic relationships with our customers.
The Art of Sharing Meaningfully
To listen deeply, share meaningfully, and build community. That's our mission.