Tag: customer service

Social Media as a Customer Service Tool

Social and digital media professionals are on the front lines of building authentic and organic relationships with our customers.

blog post By Kimberly Stern Category Best Practices

The Art of Sharing Meaningfully

To listen deeply, share meaningfully, and build community. That's our mission.

blog post By Chase Baker Category Best Practices, Engagement, Strategy

Hi. We’re #TeamSocial.

We provide the strategic direction and development of all university-wide social media accounts. We also offer training and best practices to our campus community.

Recently Published

Why #CSUSocial is Using Animoto to Create Story-Style Social Videos November 12, 2018
Listening November 13, 2018
When it’s Not a Good Idea to Post a Facebook Event…and Why November 13, 2018
5 Key Takeaways from AMA Higher Ed 2018 November 12, 2018
Higher Ed Marketing November 12, 2018