Responding to negative reviews is sensitive. Here's what we do.
Facebook no longer allows pages to edit link displays. But we've found a trick around it.
It's not a new idea, but it's incredibly engaging.
If you're looking for content inspiration and strategy direction for your mascot's social media accounts, here are some lessons I learned from the best in the game.
Surprising students and professors with puppies might sound like a silly video idea, but it's actually very strategic. Here's why.
Social media...as a profession. Ahh, yes. It really is the best job in the world. But what IS a career in social?
Everything from creating a profile, to building a following, to strategizing what to tweet.
Yes, we made our football team eat disgusting jelly beans. And yes, it was hilarious. Here's how we made it happen.
Secrets and to show you what Colorado State University's top pins are...and why.
Yes, being on CSU’s social media team is as fun as it looks. But it’s also serious business being part of a group that has been recognized globally for its creative, engaging and impactful work.
Instagram released a new update to the platform: Instagram Live. Yes, it's a near-perfect copy of Snapchat stories. You know it, we know it, Instagram knows it.
Different social media content ideas for the summer slowdown.
Buzzfeed is my favorite social media tool. Of all time. You really get to play with words, images and audience....
Considering using Facebook Live? Here are a few helpful tips to make sure you're getting the most out of